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Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Carlos Viteri (part of Grupo Empresarial Linkeia, Guayaquil, Ecuador) collects, uses and protects the information of those who visit or contract the Web Design & Development services through this site. We process your data in accordance with the personal data protection regulations in force in Ecuador and the principles of legality, fairness, transparency and security.

1. Data we collect

Data you provide to us: full name, email address, phone number, company and website when you complete a form or contact us. Also commercial information related to your project, such as technical requirements, domain details and billing data. Payments are processed through secure third-party platforms; we do not directly store your card data.

Data collected automatically: through cookies, server logs and analytics tools we may record your IP address, browser and device type, operating system, approximate location and browsing behavior.

2. Use of the information

We use your data to handle your requests, deliver and follow up on the services, process payments and billing, provide technical support, send commercial communications when you authorize them, and improve the quality of our site and services through internal statistics and aggregated analysis.

3. Sharing with third parties

We do not sell your information. We only share it with technology providers, email platforms, CRM, analytics, hosting and payment gateways when strictly necessary to provide the service. These third parties access only the information that is essential. International data transfers may occur, to which we apply reasonable protection measures in line with international standards.

4. Data security

We apply technical, administrative and organizational measures —such as SSL encryption, access controls and good practices— to protect your information. However, no system is completely infallible, so we cannot guarantee absolute security.

5. Your rights

At any time you may access your data, rectify it, update it or delete it, object to its processing, request its portability and withdraw your consent. You may also unsubscribe from our commercial communications. To exercise these rights, write to us at hola@carlosviteri.com.

6. Data retention

We keep your information only for as long as necessary to fulfill the purposes described and the applicable legal obligations.

7. Cookies

This site may use its own and third-party cookies for its proper functioning, to remember preferences and to obtain usage statistics. You can configure or disable cookies from your browser; some functions may be affected.

8. Minors

This site is not directed at minors. If we detect data of a minor collected without the corresponding authorization, we will delete it immediately.

9. Changes to this policy

We may update this Privacy Policy at any time. The version in force will always be the one published on this page and is governed by Ecuadorian law; any dispute shall be resolved in Guayaquil.

10. Contact

For questions about privacy and data processing you may write to us at hola@carlosviteri.com or via WhatsApp at +593 98 974 5947.